Platforms & Tools

Platforms & Tools

Tools are named here only to show the kind of visibility, service management and endpoint control the work may use.

Product names describe tooling that may be used where it fits the work. A name here is not a certification, an exclusive relationship, or a partnership tier. Any commercial relationship is confirmed in the engagement.

The technology pillar decides what is needed. This page records the products that may support that need. It is not a catalogue and it is not a claim that every engagement uses every product.

Lansweeper

Discovery and asset data, used when the estate needs to be seen before it can be managed.

  • Visibility
  • Asset data

HaloITSM

Service management for requests, incidents and the ownership around them.

  • Service management
  • Ownership

N-able

Endpoint management and security tooling, used where that platform fits the operating need.

  • Endpoints
  • Security

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